Punjab National Bank (PNB) has announced new changes to its credit card fee structure, effective from November 1, 2026. These revisions impact several types of charges including cash withdrawals, late payment fees, reward redemptions, and utility bill payments. Cardholders should understand these updates to manage their finances better.
- Reward redemption will now incur a ₹99 fee per request on eligible Visa and RuPay cards.
- Cash advance charges have increased for domestic and overseas ATM withdrawals.
- Late payment fees are now tiered based on the outstanding amount.
- Cheque returns, ECS failures, and auto-debit dishonour attract a 2% charge with a minimum of ₹400.
- Duplicate credit card statements will cost ₹50 each; electronic statements remain free.
- All fees are exclusive of applicable Goods and Services Tax (GST).
What are the new charges for reward redemption?
Previously, PNB credit cardholders could redeem rewards without any fees. Starting November 1, 2026, a ₹99 fee will apply for every reward redemption request on eligible Visa and RuPay credit cards. This change means customers should consider the cost before redeeming rewards frequently.
How have cash withdrawal fees changed?
PNB has revised cash advance charges for ATM withdrawals. For eligible Visa and RuPay credit cards, withdrawing cash from PNB ATMs will now cost 2.5% of the withdrawn amount or ₹400, whichever is higher. Withdrawals from other domestic or overseas ATMs will incur 2.5% of the amount or ₹500, whichever is higher. Some card variants may have different provisions.
What is the updated late payment fee structure?
The late payment fees are now based on the outstanding dues. No fee applies if the due amount is ₹500 or less. For dues between ₹501 and ₹1,000, the fee is ₹500. If the dues range from ₹1,001 to ₹10,000, the fee increases to ₹750. Amounts between ₹10,001 and ₹50,000 attract a ₹1,000 fee, and dues above ₹50,000 will incur a ₹1,200 charge. This tiered system aims to make fees fairer based on the amount owed.
What charges apply for cheque returns and auto-debit failures?
Cheque returns, ECS failures, and auto-debit dishonour will now attract a charge of 2% of the payment amount, with a minimum fee of ₹400. This applies to eligible Visa and RuPay credit cards. Certain card types, such as those issued against fixed deposits, may have different rules.
Are there fees for duplicate statements?
Customers requesting duplicate physical credit card statements for any month will be charged ₹50 per statement. However, electronic statements will continue to be provided free of charge, encouraging customers to opt for digital records.
Do these fees include taxes?
All revised fees and charges are exclusive of applicable Goods and Services Tax (GST). Cardholders should expect GST to be added to the amounts mentioned.
What should PNB credit cardholders do before November 1, 2026?
Cardholders are advised to review the detailed fee schedule provided by PNB and check the specific provisions related to their credit card variant. Understanding these changes will help avoid unexpected charges and manage credit card usage effectively.
In summary, PNB’s revised fee structure introduces new charges and adjusts existing ones to reflect service costs better. Being aware of these changes will help customers make informed decisions about their credit card usage starting November 1, 2026.
